All of my rods and blanks are made-to-order.
To discuss details of an order please
get in touch with me via email or by
phone. If you want to call, remember that I am located
in Alaska so the time (GMT -9) is 1 hour earlier than Pacific
and 4 hours earlier than Eastern Standard time. I am
usually available after 10am AKST.
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Rods and blanks are
built on a first-come-first-served basis. The current build time for a new
order is approximately 3 months for both rods and blanks.
On occasion I have finished rods and/or blanks available for
immediate sale. To see current inventory please take a look
at the Available Items page.
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| No deposit is required to place an
order for a bamboo rod or blank.
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All rods come standard with two matching tips, a
protective rod sack and an aluminum rod tube
with brass dome ends. Hardware and other
appointments are of the finest quality I can
source or make. Rods are protected with several
coats of a proprietary mixture marine spar
varnish and arrive ready to fish.
Blanks come standard with two matching tips, ferrules installed and fit,
and tip tops installed. Unless directed otherwise, blanks are protected
with a high gloss overcoat of marine grade spar varnish.
All rods and blanks are crafted from a single, select culm of Tonkin cane and
are made from start to finish by myself in my small shop located in Anchorage, Alaska.
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Most people prefer to have
rods made to a specific asesthetic so just about any
component or detail on a rod or blank can be
customized. The most common choices can be
viewed on my Options pages.
Once you place an order I create a custom
Rod Details Page
on my website for each rod or blank in order to
keep track of all specifics and appointments. This
page includes every detail of your order. I work
directly off of this virtual 'build sheet' when
making your rod or blank. Having all of the
details viewable by both of us in this
manner helps to assure you get exactly what you ordered.
A .pdf of your invoice
will be available for your
review as soon as we have agreed on all the rod
details. The link can be found at the bottom
of your rod page and is password protected for privacy.
The password is your last name with the first letter
capitalized.
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| I am always happy to make changes and
adjustments to your order at any time before the
point-of-no-return, so to speak. For example, I'd be happy
to change your preferred wrap color as long as it is before
I have wrapped the rod.
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| At the point where I am
ready to start your rod or blank and/or order
specific components and other hardware, I'll get in
touch for a final confirmation that
everything on your Rod Details Page is accurate. If you want to make
any last minute changes, this will be the time to do it. Once we have
confirmed all the details it usually takes 2-4 weeks for me
to complete your rod.
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The balance on a rod or
blank is due when your rod or blank is finished and
ready to ship. You can pay anytime before I am ready to ship
the item. Payment in full must be received and
cleared before I can ship. I currently accept
major credit/debit cards, Paypal, personal checks, money orders / cashier's checks,
and bank transfers upon approval.
I do often have customers who ask to make multiple payments on their rod or
blank in order to spread out the cost. I'm always happy to setup a
payment schedule that works best for you be it one payment, one
payment a month, or anything in between.
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Within the United States I prefer to
ship via USPS. Delivery time is normally 2 business days
for Express Mail and 4-5 days for Priority Mail.
Price estimates can be figured via
USPS.com.
Rods and blanks are securely packaged and
usually weigh around 3 pounds boxed and ready to ship from zip code 99504.
Insurance can often exceed the cost of the actual shipping,
especially in the case of rods. Though I do strongly recommend
paying the extra money for insurance, it is your decision whether to purchase it or not.
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For locations outside the
US, I ship via USPS when possible.
Some countries have strict length restrictions for
parcels which can be as short as 34". You can
check the length restrictions for your country at the
USPS Index of Countries web page.
In the case that I can't use USPS, or upon your request, I can often ship via
FedEx,
DHL, or
UPS
The buyer is responsible for the
full shipping cost plus any incurred customs fees and other
duties. I can happily provide a shipping estimate upon
placing your rod order, but am unable to estimate any other
import fees and duties.
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I have put a significant amount of time
and effort into testing rods and refining techniques that
allow me make the most durable bamboo rods possible.
However, things happen and rods still sometimes get damaged
or broken. Simply put, if a rod is damaged and it is your
fault, I'm happy to work with you to repair or replace the
part at a very reasonable cost. If a rod is damaged and it was my
fault, I will rectify the problem at no cost to you except
for the expense of shipping the rod or section to me.
When purchasing a new rod, I understand that most of the time you are unable to or haven't ever cast that exact model rod.
Because of this I have always guaranteed satisfaction, so if you receive the rod, fish it, and aren't completely happy with
it for whatever reason, just let me know and we can work out a replacement or a refund. I would much rather rebuild a rod
than have you unhappy or stuck with something that isn't right for you.
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| As with any business, there are times
when I need to adjust my prices. If this does happen at
any point after you have placed an order, the price for your
rod or blank will not increase. The
price we agree on at
the time of your order is the price you'll be charged once
your order is complete.
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I know that oftentimes rods change hands or get sold
for whatever reason. I always try to extend my normal warranty,
within reason, even if you aren't the original purchaser of
the rod or blank. The bottom line is, if you have any
problems, get in touch with me and we'll come to an amicable
and satisfactory
solution.
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